Interview
Smart pneumatic tube system at Novartis
At Novartis, a special sample transport system is used at the Basel and Cambridge sites, which pneumatically transports samples provided by various laboratories to the respective analysis device. But the technology goes far beyond a mere transport system. The system called Lab2Lab, by SPT Labtech, "knows" which analysis device the sample needs to go to, and which analysis device is currently occupied. It scans and documents sample data as well as the process. After the measurement in the analysis device is completed, it picks up the sample from the analysis device again and transports it to the next station.
Dr. Ingo Muckenschnabel, Senior Manager of Scientific Operations at Novartis in Basel, provides information about the system and how it is used at Novartis in this LABO interview.
LABO: For what and for which types of samples do you use the Lab2Lab system?
Ingo Muckenschnabel: We use the system for automated and secure sample transport to provide automated access for analysis of small molecules, peptides, and proteins with LC/MS and NMR.
You do not only use the system within a building but also for sample transport from one building to another. How is it ensured that the sample is transported gently?
The Lab2Lab vial was specially developed for the transport of these samples to ensure that they remain sealed. Additionally, the vial's lid is designed to be punctured multiple times, such as by injector needles from automated systems, and safely reseal. The vials are pneumatically transported within protected tubes at speeds of up to eight meters per second, and the system monitors the transport process of the samples with a variety of sensors, right up to the automated disposal of the processed sample.

Smarte Rohrpost bei Novartis
Novartis setzt an den Standorten Basel und Cambridge ein innovatives Probentransportsystem ein: Proben werden pneumatisch zwischen Laboren und Analysegeräten transportiert. Dr. Ingo Muckenschnabel, Senior Manager Scientific Operations bei Novartis, spricht darüber im LABO-Interview.
How many LC/MS and NMR devices can be supplied by the system?
A single Lab2Lab system refers to an installation that includes a "sample router/distributor." Typically, a router is installed in a building where there is a need for sample analyses. Up to 38 connections can be attached to each router. The number of analytical systems connected to such a router is modular and can be tailored to the requirements of the respective environment. The Lab2Lab senders must also be connected to this distributor – they can be located within the same laboratory, on a different floor of the same building or in a different building. If a 38-port connection is not sufficient, another router would be installed in parallel. As mentioned, the system is modular.
How is communication between the individual components of the system and the individual stations or devices carried out?
Various software packages provided by the manufacturer ensures this communication. There is software that manages the Lab2Lab system's process within a building, other software that regulates the transport of samples between buildings, and overarching software that controls the entire platform.
Does the system also automatically detect which HPLC device is currently available, or does this have to be specified?
Yes, one of the strengths of the Lab2Lab system is that it automatically detects which of the connected LC/MS or NMR devices is available. Additionally, the samples are automatically distributed so that if multiple systems are available simultaneously, the samples are distributed among them. This optimizes system utilization and minimizes the wait time for results.
How does the sample or aliquot reach the HPLC?
So-called Lab2Lab receivers are mounted to the LC/MS and NMR systems. As soon as a sample arrives at such a receiver, the sample is automatically transported into the autosampler's interior. From a predefined position there, the LC/MS or NMR system software takes over to aspirate the sample solution and then use it for analysis. This is accomplished fully automatically.
After this "pneumatic post" was installed and successfully used within buildings, sample transport between different buildings was also made possible. For this purpose, the various buildings had to be connected. Are special structural measures required here?
The connection of different buildings is carried out according to the same installation requirements of the manufacturer (bend radius, connectors) as within a building and can be implemented by local craftsmen. It is noteworthy that during the installation and immediately after the completion of the pipes, the new connections between the buildings are pneumatically tested.
How is sample transport carried out via compressed air? It must also be controlled so that the transport reaches the correct destination.
Pneumatic transport is ensured by creating a slight vacuum on the receiver side and using compressed air on the sender side. To ensure that the vial arrives at the correct location, the information of the 2D barcode of each vial is used, and the software controls the delivery of the sample to the optimal position for analysis.
Is there a temperature mapping for the transport areas?
Due to the short transport times, which are in the range of 10 to 20 seconds within the building and in the range of one to two minutes between buildings, temperature control was omitted.
How many samples are transported, how many laboratories are connected to the pneumatic network? How many buildings are interconnected?
We process up to 3,000 Lab2Lab vials daily for analysis purposes, globally. On the Basel campus, ten buildings are currently connected, providing an analogous sample distribution system with the goal of maximizing system utilization and analyzing samples as quickly as possible. Such a pneumatic sample distribution system is also in place at our site in Cambridge, MA, and is currently being expanded.
For such an extensive and central system, maintenance, proper functioning of processes, and possibly daily monitoring must be ensured. How is this realized?
Yes, the maintenance of the system is crucial for daily operation. On one hand, the system is secured by standard maintenance contracts with the manufacturer, and a support team is on-site to intervene when necessary.
The Lab2Lab system is validated by an acceptance test after installation. Regularly scheduled inspections are part of the maintenance contract and are carried out by the manufacturer accordingly.
Such a system certainly not only offers advantages in terms of high sample throughput and quickly available analysis data, but it also surely represents a great relief for the employees. What are the key benefits?
Scientists have seamless access from their research workbench to all analytical techniques provided through the interconnected Lab2Lab – Open Access LCMS and NMR platform. They can control their chemical reactions by submitting samples via the Lab2Lab sender stations, typically located on each floor, without needing to bring the sample to the analytical laboratory. Additionally, every sample is uniquely labeled with a barcode, ensuring error-free tracing and assignment of result data. Our scientists can choose from predefined sets of methods for one or multiple types of analyses, all performed with a single sample.
Every innovation needs to be implemented first, and the employees who will work with it need to be involved. How was it received by the employees when it was planned to introduce such a system?
We introduced Lab2Lab gradually, starting 14 years ago with a pilot installation in one laboratory. This pilot Lab2Lab system operated alongside the traditional “walk-up Open Access” analytics. We continuously listened to user feedback and collaborated with the Lab2Lab vendor and other external companies to find the best solutions. For example, we co-developed the Lab2Lab vial, which is now suitable for multiple analyses and securely closed for safe transportation via pneumatic networks. Another example is the redesign of the Lab2Lab sender from a single-vial to a multiple-vial sender, all based on user feedback, ultimately leading to a better-suited technical solution.
Is Lab2Lab efficient for both large and small companies?
Due to the modular design of the system, it can also be used by smaller companies and expanded as needed. It is important that the respective company has the prerequisites for possible automation or has prepared for it. With Lab2Lab, the transition from manually labeled samples to 2D barcodes and the combination of measurements using HPLC, LC/MS, and NMR is carried out. This can lead to optimizations even in a small setup when the samples are managed and distributed by Lab2Lab.
A look into the future? What could still be improved or what expansion possibilities would be conceivable or desirable?
Currently, only analytical systems from a key manufacturer can be connected. These include Agilent GC/MS and LC/MS, Waters LC/MS, and Bruker NMR systems. There is interest in connecting additional specialized systems, and for this, the manufacturer of the Lab2Lab system needs to develop corresponding software with the new partners.
Thank you very much for the interview!
















